Terms of Service

Last updated: December 14, 2025

1. Introduction and Acceptance of Terms

Welcome to the Srid Pty Ltd website (the “Site”), operated by Srid Pty Ltd (“we,” “us,” “our”). By accessing or using the Site and its features—including submitting a contact or enquiry form, requesting a demo or consultation, or using any live chat functionality—you agree to be bound by these Terms of Service (“Terms”). These Terms form a legal agreement between you (the “User”, “you”) and Srid Pty Ltd. If you do not agree with these Terms, please do not use the Site or its interactive features.

Scope: These Terms govern your use of the Site and all information, tools, and services made available through it. Additional terms may apply if you engage us for services; those will be provided separately.

2. Purpose of the Website

The Site is designed to:

• •Provide information about Srid Pty Ltd and our services.
• •Provide interactive features such as enquiry forms and live chat.
• •Facilitate contact and communication with our team.

You are granted a limited, non-exclusive, non-transferable licence to use the Site strictly for lawful business purposes in connection with evaluating or engaging our services. Misuse of the Site is prohibited, including transmitting harmful content, attempting unauthorised access, or using our forms to send spam or abusive messages.

3. Information Submission

When you fill out forms or use chat, you agree to provide accurate and truthful information. The details you submit may include personal or professional information such as your name, email, company, job title, and industry. You agree that:

• •You are authorised to share the information.
• •You will not use false information or impersonate another party.
• •You will not use the Site to submit sensitive compliance data or any confidential financial, legal, or personal records.

4. Privacy and Data Handling

By using the Site, you also accept our Privacy Policy, which governs how we collect, use, and protect your data. We use reasonable technical and organisational measures designed to help protect personal information submitted through the Site.

5. Use of Third-Party Services

To deliver features like live chat, enquiry handling, and scheduling, the Site may integrate with third-party providers (for example, Zoho SalesIQ, Zoho Bookings, or similar tools). By using these features, you consent to your information being processed by such providers strictly for enabling communication, support, and/or scheduling. We do not authorise these providers to use your data for their own marketing or unrelated purposes.

6. No Legal or Compliance Advice

All content on this Site is for general informational purposes only and does not constitute legal, regulatory, financial, or compliance advice. You should obtain professional advice tailored to your circumstances.

7. Intellectual Property Rights

All text, images, design elements, software, logos, trademarks, and other content on the Site are the intellectual property of Srid Pty Ltd or its licensors and are protected by applicable intellectual property laws. You may not use, reproduce, modify, distribute, or publish any content from the Site without our prior written permission, except as permitted by law.

8. Restrictions and Responsibilities

You agree not to:

• •Misuse, damage, disrupt, or interfere with the Site.
• •Submit unlawful, harmful, misleading, or abusive content.
• •Impersonate others or misrepresent your affiliation.
• •Attempt to bypass security controls, scrape, probe, or test the Site’s vulnerabilities.
• •Use chat or forms for purposes outside genuine enquiries.

We may suspend or restrict access to the Site or ignore requests if we reasonably believe you are violating these Terms or using the Site in bad faith.

9. Disclaimers

The Site is provided “as is” and “as available” without warranties of any kind, whether express or implied. To the extent permitted by law, we disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Site will be uninterrupted, error-free, or secure, or that content will be accurate or up to date.

10. Limitation of Liability

To the extent permitted by law, Srid Pty Ltd is not liable for any indirect, incidental, special, or consequential losses or damages arising out of or relating to your use of (or inability to use) the Site.

To the extent permitted by law, our total liability for any claim relating to the Site will not exceed AUD $100.

11. Updates to the Terms

We may update these Terms from time to time. Any changes will be posted on this page with a revised “Last updated” date. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

12. Contact Information

If you have any questions about these Terms or the operation of the Site, contact us at:

Email: contact@srid.com.au